Who We Are
Filthy Professionals (“we,” “us,” or “our”) is an online clothing brand based in Issaquah, Washington. Our website is operated via WooCommerce. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from filthyprofessionals.com.
Information We Collect
We collect information you provide directly, including:
- Name, billing address, shipping address, and email address
- Payment details (processed securely — we do not store card data)
- Phone number (if provided at checkout)
- Account login credentials (if you create an account)
- Communications you send us via email or contact forms
We also collect certain data automatically, including IP address, browser type, device info, and browsing behavior on our site via cookies.
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations, shipping updates, and receipts
- To respond to customer service inquiries
- To send marketing emails (only if you opt in)
- To improve our website and product offerings
- To comply with legal obligations
Sharing Your Information
We do not sell your personal data. We may share information with trusted third-party service providers who assist in operating our store, including payment processors, shipping carriers, and email marketing platforms. These parties are bound by confidentiality obligations and may only use your data to perform services on our behalf.
Cookies
Our site uses cookies to enhance your browsing experience, remember your cart, and analyze site traffic. You may disable cookies through your browser settings, though this may affect certain site functions.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at info@filthyprofessionals.com. Washington State residents may have additional rights under applicable state privacy law.
Contact
Questions about this policy? Reach us at info@filthyprofessionals.com.